Consumer Reports, the nonprofit advocacy organization, has long served as a trusted partner to consumers as they navigate the marketplace. With the digital era, CR has expanded its focus on the emerging, often unseen, consumer harms we face today. Now it is launching a new Digital Lab to greatly expand this work -- investigating, testing and reporting on the technology platforms and services we have come to rely on, and the increasingly connected world of products we live in, in order to support consumers’ rights in the digital era. The Digital Lab will help frame CR’s advocacy for consumers, from the data security and privacy issues of our day, to the broader issues of technology market competition, transparency, and consumer choice.
The Associate Director, Strategic Communications will be responsible for leading CR’s communications programs across technology and privacy, including the Digital Lab initiative. Partnering across CR’s divisions to drive marketplace change, the incumbent will define and execute long-term communications strategies, collaborate on devising thought leadership and mobilization-driven campaigns, and drive the day-to-day communications work.
This position requires a minimum of 7 years of experience providing strategic communications leadership in a mission and/or content driven organization. The Associate Director role requires strategic thinking and project management skills; world-class understanding of multi-disciplinary communications tactics; the ability to consider and synthesize many points of view; marketplace awareness across commercial, policy and non-profit audiences; keen judgement and thoughtful and transparent decision-making; and well-developed organizational, communication and troubleshooting skills.