• Digital Standard Manager

  • Position Overview

    Are you concerned that tech companies have too much power to shape people’s lives? That the most powerful business models today are based on extracting people's data without their understanding, consent or control? And that companies are not keeping pace with the emerging harms posed by their products and services? If you think we all deserve better and want to put your skills to work for the good guys, then we want you to help build our new Digital Lab.


    For over 80 years, people have trusted Consumer Reports to advocate for their interests and help them make informed choices. Today, we're inviting you on new mission: to make sure there are rules for fair conduct in the digital marketplace, and that they’re set in consumers’ favor. To make sure people can live their lives without being forced to sacrifice their privacy. And to make sure people can trust that their devices and data are secure.


    We're looking for technologists, activists, lawyers, economists and entrepreneurs who share our drive to build consumer power in the 21st century. With your help, we’ll lead a new movement to restore choice and control to our digital lives. Learn more at http://lab.cr.org.


    We're looking for someone with hands-on experience designing, writing, and contributing to dashboards, tools and open source projects, and someone who is enthusiastic about tackling big data privacy and security problems. We’re looking for the kind of people who have a healthy GitHub profile (or maybe even BitBucket or GitLab) with contributions to community projects that help the internet and its users cope with modern problems in technology; people who have Matlab and scipy under control, and have started building interactive visualizations with p5.js. We’re looking for people who can look at big data sets, suggest ways to look at them, and build tools to support collaborative team analysis. We’re looking for someone who is keen to experiment, iterate, and incorporate feedback from our team to make us a streamlined investigative unit.



    Key Responsibilities

    Responsible for the scale up of Digital Standard-based product testing within Consumer Reports and in independent testing laboratories around the world. Serves as expert versatile technologist who oversees development of new tools, infrastructure, and partnerships, with support from the Digital Lab Director and leaders in Research, Testing and Insights. Focuses on the big picture of how to streamline common testing routines, how best to focus limited resources, and whether the Digital Standard is meaningfully advancing our marketplace change goals. Directly manages two specialists who will support planning and execution of this work. Coordinates closely with a Program Manager to ensure privacy and security testing techniques are operationalized and measured appropriately.  This role will also:

    • Develop and execute a plan to expand Digital Standard principles to all of CR’s current product testing categories (starting with privacy and security).
    • Manage two direct reports developing new systems to streamline certain testing routines.
    • Harness the collective intelligence of outside partners, stay abreast of new research practices, and figure out how to replicate their testing routines within CR.
    • Facilitate code contributions from computer security researchers, fellows and independent testing labs.
    • Help prototype new tools and infrastructure to future-fit product testing needs (e.g. monitoring how companies collect and share consumer data).
    • Serves as expert versatile technologist to help innovate
    • Collaborate with others in Digital Lab to build a vibrant community of technologists around the mission of the Lab.
    • Evolve the Digital Standard strategy with Policy, Legal and Data Intelligence teams.
    • Coordinates with Program Manager to ensure privacy and security testing techniques are operationalized appropriately.
    • Performs other duties as assigned but not at a higher level.

    Qualifications Include

    • Bachelor’s degree in Computer Science or related field or equivalent background.
    • 7+ years’ professional experience in open source, computer research, or engineering management
    • 2+ years’ experience in a direct management or mentoring role
    • A healthy GitHub profile (or maybe even BitBucket or GitLab) with contributions to community projects; familiarity with version control, continuous integration, etc.
    • Experience driving complex, cross-functional plans within medium-sized organizations
    • Experience with scripting languages (like python, ruby, go, and node) for providing services, data analysis, automation, etc.
    • Experience with data visualization languages and tools, like d3, p5, panda, ipythonnotebook, etc.
    • Impeccable communication skills and design sensibilities
    • Enthusiasm for teamwork and collaborative opportunities
    • Previous experience with legal and technical challenges in privacy and security with respect to connected devices and online platforms would be preferred.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed