For over 80 years, people have trusted Consumer Reports to work for their interest and help them make informed decisions. Today, consumers are facing a whole new set of challenges in a digital marketplace where tech companies hold the power to shape people’s lives. Big tech companies are leveraging their size and reach to introduce business models that limit choice, avoid addressing the harms posed by their products and services, and use people’s data without their understanding, consent, or control.
If you think we all deserve better and want to help create a fairer digital marketplace, then we want you to join CR’s advocacy efforts as part of our new Digital Lab.
We’re looking for a lawyer, economist, or entrepreneur who has deep familiarly with the novel challenges of the digital marketplace, Big Tech and telecom companies, and an interest in putting consumers first. This new Senior Researcher will join the advocacy team to help create a digital marketplace where competition empowers consumers. They will leverage the resources of CR’s Digital Lab and their own expertise in tech industry business practices, competition law, the economics of competition and consumer welfare, or other relevant knowledge to help CR take on Big Tech.
At Consumer Reports, we're building a diverse workforce that reflects our society, embraces new ways of thinking, celebrates a wide breadth of experiences, and reflects all of the audiences we serve. Inclusion means valuing the uniqueness that each staff member brings by creating an environment where everyone is welcome. Our objective is simple: for all employees to feel supported so that they're set up for success.
A cover letter is required with resume submission.
Develop and grow CR’s intellectual capital and influence on the expanding consumer harm from current and future Big Tech platforms and business practices. Develop and publish new insights that can be used to shift the balance of corporate vs. consumer power.
Advocate for improvements in the online/digital marketplace for consumers by leveraging past experience, new insights, and CR colleagues’ marketplace change assets (research, testing, investigative reporting, and community mobilizing) to develop corporate change, policy and legal strategies.
Work as part of a cross-sectoral advocacy team to shape the public and policy dialogues on the new dynamics of competition online.
Represent CR in various private and public forums, including public speaking and media appearances on matters related to competition.
Monitor corporate, legislative, regulatory, and marketplace developments, and advocates before federal and state agencies and policymakers.
Establish, maintain and strengthen relationships with advocacy groups, companies, and other allies in support of CR projects and campaigns.
J.D. or Master’s with minimum of 7 years’ experience directly related to corporate competition issues. Bachelor’s degree with minimum 12 years’ similar experience will be considered on a case-by-case basis. Direct corporate or advocacy experience is a plus.
Experience with issues tied to Big Tech, telcom companies, and the digital marketplace.
A track record of innovation and accomplished success.
Excellent research, writing, oral communication, and analytical skills.
Data-driven, fact-based, and consumer-focused; able to anticipate potential unique contributions from CR, and comfortable adjusting strategies as new information comes to light.
Instills trust and acts with integrity, while demonstrating authenticity.
Promotes collaboration; leverages connections while seeking out diverse perspectives.
Keeps current on external trends and developments, using knowledge of the policy and marketplace landscape to improve CR’s ability to have impact.