The Community Manager for Digital Communications develops and executes an online and social media strategy that amplifies CR’s mission in the marketplace, identifies opportunities to engage with influentials and protects CR’s reputation as an independent, nonprofit organization. Serving on the Communications team and as a core member of CR’s distributed social media teams, this individual works to build CR’s brand to advance marketplace change in part by creating strategies that enable CR experts and executives to develop their social media profiles. In addition, this role is responsible for CR’s presence across third-party sites, including Wikipedia, LinkedIn, Glassdoor, Google Knowledge Graph, etc.
The Community Manager of Digital Communications must be adept at working in a highly matrixed organization as well as focusing on both immediate and long-term strategic needs. H/she will regularly seize on, or respond to, real-time opportunities to maximize impact and analyze quantitative and qualitative metrics to advance efforts.
This position is part of our new Digital Lab team – a group of tenacious journalists, privacy experts, product testers, technologists and policy analysts dedicated to shining a light on the data privacy and security issues that consumers increasingly face, as well as examining the broader topics of fair market competition, transparency, and consumer choice in today's marketplace. By scaling our capabilities and expertise for the digital era, Consumer Reports is expanding efforts to protect, educate, and empower consumers in our connected world while holding companies to higher standards.