• Survey Research Associate

  • Position Overview

    Collaborates with clients to develop and execute survey research projects and analyzes and presents results.

    Key Responsibilities

    • Collaborate with both internal and external parties to establish and reach consensus on clear research objectives and appropriate methodologies
    • Work with internal clients in editorial content, data intelligence, product testing and advocacy to develop questionnaires to meet organizational objectives
    • Assist with developing programming specs for online surveys and check survey programming prior to project launch
    • Perform modeling using statistical software packages (e.g., SAS) to develop ratings for a wide variety of consumer products and services and in other survey data analyses as required
    • Write up survey results for editorial content, advocacy, testing and data intelligence internal clients and assist internal clients with accurate interpretation and reporting of survey findings and methodology
    • Closely monitor CR print and online publications and television scripts for accurate use of survey results
    • Where appropriate, design and conduct qualitative research (such as focus groups and interviews) to complement and/or inform survey design, research and analysis
    • Perform other duties as assigned but not at a higher level.

    Qualifications Include

    • Graduate degree in social sciences preferred
    • Demonstrated knowledge of survey design best practices, with one to three years of experience performing quantitative research in a business or academic setting
    • Ability to effectively present research findings in both spoken and written forms (including effective data graphics and visuals) to technical and non-technical audiences
    • Familiarity with statistical software packages and ability to learn SAS
    • Experience with qualitative data collection (focus groups, in depth interviews) and analysis desired
    • Demonstrated ability to analyze survey results using descriptive and crosstab analysis; facility with multivariate data analysis preferred
    • Successful candidate must be detail-oriented and have extraordinary ability to avoid and prevent errors when working with and reviewing quantitative and qualitative data

    Success Criteria:



    • Understands one’s personal responsibility to provide accurate and relevant information to CR’s internal and external customers. Places high regard on protecting data (e.g., personal information, results, etc.) received from internal or external sources.

    Analytical and Creative Thinking

    • Approaches a problem from multiple directions and conceives of several solutions when relevant. Ability to think critically when presented with a new challenge. Tendency to approach both first-time and ongoing projects with creativity and openness.

     Data management/Statistical skills

    • Comfortable analyzing large data sets using descriptive and inferential methods; aptitude for identifying appropriate statistic technique/procedure for a stated objective.

    Writing Skills

    • Special expertise in providing detailed and high-level summaries of empirical findings to varied audiences. Must be able to convey survey findings to both technical and lay audiences. 

    Computer Skills

    • Fluency with data-oriented computer software such as SAS, SPSS, NVivo and Microsoft Excel and web-based content management systems for publishing survey or similar content using HTML or WYSIWYG editors. Eagerness and ability to adopt and learn new software as business needs change.
    •  Normal physical requirements associated with working in an office environment such as prolonged sitting, repetitive motion such as typing on   a computer keyboard, etc.                                                   


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