Digital Product Manager

Location
US-NY-Yonkers

The Opportunity

CR is looking for a proactive, collaborative and creative product manager to join our team and help improve our user experience and membership journeys. This role will focus on growth, and conversion and improving personalized experiences across our digital platforms. 


Please note that only candidates in the tri-state area will be considered for this position, as it will eventually be based in our Yonkers, New York office. 

What you will do

  • Run and provide daily direction to a cross-functional agile team, overseeing the backlog, standups, sprint planning, sprint reviews and retrospectives. Balance and prioritize roadmap initiatives based on user needs and short and long term organization objectives.
  • Working on a variety of projects and initiatives you will work with stakeholders across the organization including digital and IT, marketing, content, testing, research, advocacy, mobilization and finance.
  • Develop an expert understanding of the competitive landscape and our audiences to improve our user experience. Help map user journeys based on personas and drive personalized experiences.
  • Identify opportunities and solutions to meet consumer needs, and translate them into requirements, stories and supporting artifacts that articulate simple, elegant solutions.
  • Synthesize qualitative and quantitative research findings with data and analytics to gain insights, make informed decisions and identify opportunities.
  • Work with  our UX and engineering teams to develop prototypes, A/B tests and other experiments to validate hypotheses. Define metrics and KPIs to track success and allow us to make informed, data-driven decisions.
  • Partner closely with our editorial and content teams, building new features and workflows in our CMS and evolving supporting data and taxonomy frameworks.

About You

  • You have at least 3 years of consumer-facing product management experience, accountable for P&L, growth, customer satisfaction and other benchmarks for success.
  • You have experience with agile processes and in balancing long term goals with progressive, iterative deliverables. 
  • You have a track record of collaborating and an ability to communicate effectively with other product managers, engineers, and stakeholders to build consensus and help make decisions. Excellent decision making and conflict resolution skills. 
  • You are proficient with Google Apps suite (Docs, Slides, Sheets, Drive, Gmail, etc.) and  Microsoft Office products (Excel, Word, PowerPoint), JIRA, prototyping, personalization and testing tools.

Diversity, Inclusion, and Belonging at Consumer Reports

At CR, we believe our continued ability to understand and advance the interests of all American consumers is possible only if our staff fully reflects the full cultural, racial and ethnic diversity of those consumers.

Consumer Reports is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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