Digital Product Manager

Job Locations US-NY-Yonkers | US-CA-San Francisco | US-NY-New York
Digital/Video/Social Media
Position Type
Full Time


Founded in 1936, CR has a mission to create a fair and just marketplace for all. Widely known for our rigorous research and testing of products and services, we also survey millions of consumers each year, report extensively on marketplace issues, and advocate for consumer rights and protections around safety, digital rights, financial fairness, and sustainability. CR is independent and nonprofit.



CR is looking for a proactive, collaborative and creative product manager to join our team and help improve our user experience, membership journeys and affiliate shopping growth. This role will focus on growth across our digital platforms. 


This is an opportunity to join a dynamic, award-winning digital team at this unique independent consumer-only nonprofit organization.


Please note that this will eventually be a hybrid remote/onsite role. 


What You'll Do


  • Partner with stakeholders across the organization, including our affiliate Shopping team, marketing, content, testing, research, analytics and business development to execute a variety of projects and initiatives and make insightful recommendations to maximize impact.
  • Work with Senior PM  in running and providing direction to a cross-functional agile team. 
  • Balance and prioritize roadmap initiatives based on user needs and short and long term organizational objectives.
  • Identify opportunities to meet consumer needs, and translate them into requirements.
  • Develop an understanding of the competitive landscape and our target audiences and help map persona-driven user journeys to drive personalized experiences.
  • Work with our UX and engineering teams to develop prototypes, A/B tests and other experiments to validate hypotheses. 
  • Define metrics and KPIs to track success and allow us to make informed, data-driven decisions.


We Need To See


  • Minimum of 5  years of product management experience, with at least 3 years working on a consumer facing product.
  • You have experience with agile processes and in balancing long term goals with progressive, iterative deliverables. 
  • You have a track record of collaborating and an ability to communicate effectively with other product managers, engineers, and stakeholders to build consensus and help make decisions. 
  • You are proficient with Google Apps suite (Docs, Slides, Sheets, Drive, Gmail, etc.) and  Microsoft Office products (Excel, Word, PowerPoint), JIRA, prototyping and testing tools.


Consumer Reports is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decision without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.


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