The VP, Chief Experience Officer is responsible for leading Consumer Reports’ digital membership products and cr.org (CRO) , overseeing product management, user experience, and content strategy.
This role is responsible for envisioning and implementing a state of the art user experience that will transform CR’s existing membership offering on digital and mobile platforms and align products and content with CR’s mission and business strategy.
Under our CRFlex program, this is a hybrid position and is eligible for remote work up to 60%. The successful candidate must reside within 75 miles of one of our main CR office locations (Yonkers, NY, Washington D.C.).
Executive-level responsibility for creating a best in class user experience for CR’s flagship site, CRO companion app, and digital membership offering. Oversees digital strategy, product, user experience, content strategy and website operations. Accountable for the fully integrated site experience of content, product and UX to provide a truly consumer-centric site experience.
Other responsibilities include:
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