Consumer Reports, Inc.

Associate Director, Community Engagement (Social Impact)

Job Locations US-NY-Yonkers | US-DC-Washington | US-New York
Advocacy/Social Impact



Consumer Reports is more than just testing and ratings--a vital part of our work is leading powerful social impact campaigns, with our members, like fighting for clean water or healthy food or ensuring cars are safe and the clean vehicle revolution is equitable, to make our communities and futures safer, fairer and more sustainable. To help us win, we need a more robust engagement program among our members and our partners to build a strong and inclusive consumer movement. 


The Campaign & Community Engagement team focuses on delivering impact through campaigns and community efforts, organizing and engagement, and outreach to new audiences using grassroots and online engagement, digital innovation and advocacy content.  As the Associate Director of Community Engagement you will report to the Director, Campaign & Community Engagement. You will help revolutionize CR’s work to build an inclusive and powerful consumer movement by working closely with base-building organizations that represent communities impacted by unfair and unjust market and business practices, building relationships with these groups, listening to their community needs and working together with them to leverage joint power for big wins. 


Learn more about our advocacy work



Under our CRFlex program, this position is Fully Remote  for candidates who live more than 75 miles from one of our main office locations (Yonkers, NY, Washington DC, Colchester, CT). Additionally, the successful candidate must reside in one of the following locations: Arizona, California, Connecticut, Illinois, Massachusetts, Michigan, New Hampshire, New York, Texas, Vermont, Washington D.C. 


How You'll Make an Impact:


In this position you will directly contribute to building a measurably stronger, diverse and inclusive home for the consumer movement that nurtures leaders and establishes new partnerships, resulting in increased power to win for all consumers.  You will:

  • Execute building and sustaining an engaged community, nationally and regionally including overseeing the creation of programs that inspire and support our relationships with consumers and get to wins, in services of CR’s overall goals
  • Design programs and platforms that drive communication with and among members, creating community and belonging, and power growth, including listening to and addressing member input 
  • Bring in new highlevel and grassroots relationships and partnership to drive impact at Consumer Reports specifically focused on youth, parents, impacted communities and communities of color
  • Direct community building efforts that transform the consumer movement and bring in new emerging audiences
  • Direct a program to build and support training for a consumer movement at a large scale
  • Partner with divisions such as Marketing, Content, Advocacy and Communications to oversee the development of external partnerships and their input in our core work that could attract new audiences for CR; actively measure results of outreach projects and quickly iterate to optimize the growth of community 


You’ll Be Highly Rated If:


  • You’ve demonstrated the drive. You have 8 years of experience with social impact community engagement, particularly through organizations with large membership communities 
  • You’ve cultivated the relationships. Past work includes partnerships with high level organizations that represent diverse populations that would benefit from consumer activism
  • You understand the significance of collaboration, especially from working on a cross functional team
  • You have clear wins to celebrate.  You’ve effectively grown and scaled community programs and identified and implemented innovative approaches in campaigning and engagement
  • You are results and data-driven.  You use these markers to articulate strategic goals and success measures, along with key milestones and roadmaps.
  • You are a people-focused leader. You have led teams. You have the ability to build consensus and create trust, and foster a collaborative and pleasant working environment and the communication skills to keep everyone on the same page. 
  • You are a planner and project manager.  You can stay on task to meet deadlines and organizational objectives. 
  • You want to represent all voices. You understand how initiatives and circumstances can impact communities differently and the importance of making sure that all voices are heard.



You'll Be One Of Our Top Picks If:


  • You are comfortable with making adjustments as needed.  You can pivot as new data and information comes to light. 
  • You have a “make things happen attitude”.  You are driven  to have impact and get to goals and execution. Promotes collaboration and inclusion; inspiring others to model and own these behaviors as well.
  • You lead by example.  You inspire others to embrace and lead change; removing barriers and leading people and processes to realize new opportunities.




Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for consumers. Our team is made up of truth tellers, change agents, and consumer advocates who investigate and build coalitions to fight for fairness and justice in the marketplace. We leverage our evidence-based approach to demand safer products, a healthier environment, and equitable services for everyone.

Our mission starts with you. We offer medical benefits from that start on your first day as a CR employee that include behavioral health coverage and unlimited sick days. There’s also generous family planning benefits and a generous 401K match. Learn more about how CR’s advocates for strong benefits on behalf of their employees here:


At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation. The target salary range for this position is $116k to $133k. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will be informed by the candidate’s particular combination of knowledge, skills, competencies, and experience.

Consumer Reports proudly seeks to build a richly diverse workforce by hiring people with a diversity of thoughts, identities, perspectives, and experiences that help advance the difference we make for consumers, and by ensuring our people experience equity and inclusion in their work lives. We encourage members of traditionally underrepresented communities to apply, including women, LGBTQIA people, people of color, and people with disabilities.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed