Consumer Reports, Inc.

Senior Director, Sustainability

Job Locations US-DC-Washington
Advocacy/Social Impact


As an independent, data-driven social enterprise. Consumer Reports plays an important role in championing consumer interests in everything from day-to-day purchasing decisions through policy debates. As a mission-driven organization we are committed to addressing critical threats consumers face - safety, fairness, digital protection and sustainability. CR works on improved safety of ingredients, features and technologies and the responsible use of natural resources for sustainable consumption, including reduced greenhouse gas emissions.  In this leadership role, the Senior Director of Safety & Sustainability will provide vision, marketplace expertise and drive integration in the areas of safety & sustainability for CR as an enterprise. The Sr. Director translates a deep understanding of the marketplace, including current and future competitive pressures, into integrated enterprise objectives. The strategy will help the enterprise stay relevant to consumers and influence industry and regulators.


How You'll Make an Impact


The Sr. Director translates a deep understanding of the marketplace, including current and future competitive pressures, into integrated enterprise objectives. The strategy will help the enterprise stay relevant to consumers and influence industry and regulators.


You will:

  • Lead development and execution of the enterprise-wide safety & sustainability impact strategy including strong safety & sustainability standards to improve the safety of products/technologies and to prevent and reduce environmental harms.
  • Builds strong relationships with leaders across the organization, particularly the leaders of our focus areas of cars, home and baby, enabling effective, disciplined cross-functional, adaptive management based on emergent challenges and opportunities.
  • Communicates with external stakeholders, including media, manufacturers, non-profit partners and policymakers to build partnerships to advance the work and to expand CR’s visibility and relevance.
  • Works with the philanthropic partnerships team to support the fundraising efforts for the safety & sustainability work including engaging with funders.
  • Develop and communicate progress on goals, milestones, and success metrics for the safety & sustainability impact strategy.
  • Develop the safety & sustainability impact team talent by actively identifying relevant strengths and opportunities and providing or securing appropriate coaching, training and development.
  • Maintain a comprehensive knowledge of the organization's business and enterprise objectives to support integration across the organization.
  • Maintain knowledge of industry trends in safety and sustainability in the CR’s areas of focus - cars, home, baby and the digital marketplace.
  • Understand changing consumer behaviors and needs around safety & sustainability in the areas of cars, home, baby & digital marketplace.
  • Complete training and professional development requirements in a timely manner.
  • Perform all duties in accordance with CRValues, Compliance Program, and other policies and procedures
  • Perform other related duties and special projects as assigned or requested.


You’ll Be Highly Rated If

  • You demonstrate leadership skills aligned with CR’s values and competencies
  • Influence: Must be highly collaborative and have excellent skills in the areas of persuasion, negotiation and influencing.
  • Customer and consumer focus: Must be highly customer focused – both internal and external customers and must have the ability to react flexibly to ever changing requirements
  • Strategic and Analytical Thinking: ability to operate strategically at a senior level within a large organization and deal with a wide range of senior people and be able to broker agreements and get things done;
  • Able to integrate various business operations and processes; does not act with silo or functional thinking; demonstrates spirit of partnering with other functional areas to ensure overall organizational success and goal attainment.
  • Excellent manager of people and resources: understand how to run operations efficiently and effectively balancing use of internal and external resources and making teams of people feel valued and able to deliver their best
  • Must be able to manage budgets effectively in a way that balances the need to deliver high quality and excellence for CR’s brand with the requirement to keep costs in control.
  • Experience working with philanthropic partners including managing compliance with grant programs/budget.
  • Understands what it means to work for a mission-led organization and how to ensure that advocacy goals are effectively incorporated into content strategies and content where applicable

You’ll Be One Of Our Top Picks If

  • Bachelors degree
  • Experience leading a cross-functional team
  • Subject matter expertise in product safety and sustainable consumption.
  • Demonstrates leadership skills aligned with CR’s values and competencies
  • Experience with high level representation both with internal and external audiences:
  • Proven ability to work collaboratively with internal colleagues to deliver practical solutions and working externally at a senior level to help deliver corporate objectives.
  • Ten years of experience influencing high impact decisions at the most senior levels of an organization



Masters or JD degree preferred.




Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for consumers. Our team is made up of truth tellers, change agents, and consumer advocates who investigate and build coalitions to fight for fairness and justice in the marketplace. We leverage our evidence-based approach to demand safer products, a healthier environment, and equitable services for everyone.

Our mission starts with you. We offer medical benefits from your first day as a CR employee that include behavioral health coverage and unlimited sick days. There’s also generous family planning benefits and a generous 401K match. Learn more about how CR advocates for strong benefits on behalf of their employees here:


At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation. The target salary range for this position is $250k to $270k. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will be informed by the candidate’s particular combination of knowledge, skills, competencies, and experience.

Consumer Reports proudly seeks to build a richly diverse workforce by hiring people with a diversity of thoughts, identities, perspectives, and experiences that help advance the difference we make for consumers, and by ensuring our people experience equity and inclusion in their work lives. We encourage members of traditionally underrepresented communities to apply, including women, LGBTQIA people, people of color, and people with disabilities.


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