Job Listings

The Privacy and Digital Rights Policy Manager will lead and advance  Consumer Reports’ advocacy on behalf of consumers for strong protection within tech areas such as privacy, dark patterns, algorithmic bias and discrimination, online fraud and deceptive advertising, and artificial Intelligence.

For 80 years, Consumer Reports has stood alongside consumers, empowering them with the knowledge they need to make free, informed, confident choices in a complex marketplace.  An independent, nonprofit organization, Consumer Reports works to make the world fairer, safer, and healthier through its rigorous, unrivaled testing and analysis of products and services, groundbreaking investigative reporting on marketplace issues, and by amplifying consumer voices so that they are heard and responded to by manufacturers, regulators, and government leaders.   Consumer Reports Board: Consumer Reports is governed by a volunteer Board of Directors that meets for two days, three times a year and also conducts regular committee meetings. Through an annual election in which Consumer Reports’ paid members are eligible to vote, new Directors are added to the Board when necessary and incumbents are re-elected to the Board when eligible. Potential Board members come from a variety of sources, and some nominate themselves. Some of our most talented Board members have been self-nominated.   For more information about the current members of the Board of Directors, Board structure and responsibilities, and the organization’s annual report, please click on these links:   https://www.consumerreports.org/cro/about-us/board-members/index.htm   https://www.consumerreports.org/cro/about-us/by-laws/index.htm   https://www.consumerreports.org/cro/about-us/annual-report/index.htm     Applications are due by November 13, 2020     Finalist candidates for the 2021 slate of nominees to the Consumer Reports Board will be contacted in the winter of 2020-21 and interviewed in the spring of 2021. The slate of candidates will then be determined by the Board and put to an up-or-down vote by the membership during the Summer of 2021. The results will be announced at the Annual Meeting in October 2021, with service on the Board to begin at that time.

Consumer Reports, one of the world’s most influential mission-driven testing and media organizations, reaches more than 15 million unique visitors through CR.org every month.   CR is looking for an enthusiastic and creative reporter/writer who can develop highly engaging content on a variety of topics related to the home. As a staff writer on CR’s Home & Appliance team, your work will leverage the product testing and expertise CR is famous for on CR.org and other platforms.    You will deliver high-impact service to readers by combining your reporting and packaging with the data and expertise from CR’s labs, surveys, and more to produce original and enterprising content and grow and diversify our audience across multiple platforms.   We've been reporting on critical consumer issues since 1936, and this work matters now more than ever.

We are seeking a talented Software Engineer to join CR’s Data Engineering team to design, develop, deploy, and maintain complex data pipelines and data visualizations.   This position will be eventually based in our Yonkers, New York office.   Candidates currently in the tri-state area strongly preferred.   

Provide operational support for CR’s award-winning consumer marketing department. You’ll help the team produce and manage multiple retention campaigns throughout the year focused on renewals, and billing, and gifts.    We’re looking for someone who is creative, methodical and mindful, with a passion for helping consumers.

The Consumer Insights team supports Consumer Reports’ business objectives by analyzing our consumers’ behavior to help create a better customer experience. Consumer Reports is dedicated to empowering consumers with information and helping to create a safer and more equitable marketplace. You will analyze survey, website traffic, and third party data to help create a more meaningful experience for our members and attract new audiences. You will have an important role in efforts to inform business strategy, understand the consumer journey, increase customer retention and loyalty, improve brand perception, and build new services.  

In this position, you will be analyzing CR’s consumer product data assets to tell a story that will assist manufacturers and regulatory bodies to improve products and services and establish better consumer standards.   This is an excellent opportunity greatly impact and shape a new program within CR.   This position will be located in New York. Local (tri-state) candidates are strongly preferred.

Are you concerned that tech companies have too much power to shape people’s lives? That the most powerful business models today are based on extracting people's data without their understanding, consent or control? And that companies are not keeping pace with the emerging harms posed by their products and services? If you think we all deserve better and want to put your skills to work for the good guys, then we want you to help build our new Digital Lab.   For over 80 years, people have trusted Consumer Reports to advocate for their interests and help them make informed choices. Today, we're inviting you on new mission: to make sure there are rules for fair conduct in the digital marketplace, and that they’re set in consumers’ favor. To make sure people can live their lives without being forced to sacrifice their privacy. And to make sure people can trust that their devices and data are secure.   We're looking for technologists, activists, lawyers, economists and entrepreneurs who share our drive to build consumer power in the 21st century. With your help, we’ll lead a new movement to restore choice and control to our digital lives. Learn more at http://lab.cr.org.   In this role, you will develop and implement tests of data privacy and internet security for a wide range of Internet-connected consumer products such as TVs, refrigerators, and robotic vacuums. You will also have the opportunity to contribute to original investigative research with Consumer Reports journalists and advocates.   This is a great career opportunity for an engineer or computer scientist interested in making a measurable impact on consumer privacy, cybersecurity, and the lived quality of IoT. You will solve a steady stream of interesting challenges, be exposed to the latest hardware and software products from hundreds of manufacturers, and have the opportunity to examine them, probe them, and increase public knowledge in a way that benefits millions of people.

If you believe in building consumer power through engaging campaigns that push corporations to act responsibly and hold lawmakers accountable for prioritizing consumer rights, then join us at Consumer Reports.     As Campaign Manager, you’ll help us develop the strategies needed to win on critical consumer issues:  protecting our online privacy and personal data, expanding internet access to low-income and rural communities, holding corporations and regulators accountable for safer food and products, and ensuring that everyone has a fair shot at a financial future free of unfair debt burdens.   You’ll do this by building strong partnerships with a broad range of organizations and networks, and collaborating with colleagues across CR to maximize our capacity to reach new, younger and more diverse audiences.    Some of our recent campaign victories include pushing fast food companies to adopt sustainable practices, passing reforms that protect a free and open internet, and winning safety improvements in cars and other products.   Inspired? Then we want to meet you.   This position is located in our Yonkers, New York headquarters or Washington D.C office.

Consumer Reports, one of the world’s most influential mission-driven testing and media organizations, reaches more than six million members a month through its digital and print media platforms.     CR is looking for a writer/reporter/content packager who can develop consumer-facing content on a variety of topics, including home, autos, health, and tech. This position also will help with CR’s audience growth by producing content with a focus on diverse audiences. We want this content creator to showcase the product testing and expertise CR is famous for using new mobile-friendly formats that allow for more direct engagement with prospective members, particularly those in communities of color.   You will have the opportunity to provide high-impact service to readers, by combining your reporting and packaging talents with the data and expertise from CR’s lab testers, survey and statistics teams and  the input and advice from and for multigenerational and diverse consumers.