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A vital and iconic nonprofit organization dedicated to putting the consumer first, Consumer Reports (CR) is transforming to deliver on its mission of creating a fair, safe, and transparent marketplace for today and tomorrow. The communications team is focused on developing and delivering strategic communications strategies that will help the organization grow its audience, increase its brand relevance, and scale its ability to deliver marketplace impact. The director of Brand & Executive Communications is a critical role that focuses both internally and externally to drive awareness of CR, its mission and the distinct value it brings to the world.
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Oversees all brand design work for Consumer Reports including managing staff, freelancers and budget while serving as a key driver of CR’s design strategy and stewardship of our brand. Oversees and ensures implementation of brand vision across multiple resources.
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The Community Manager for Digital Communications develops and executes an online and social media strategy that amplifies CR’s mission in the marketplace, identifies opportunities to engage with influentials and protects CR’s reputation as an independent, nonprofit organization. Serving on the Communications team and as a core member of CR’s distributed social media teams, this individual works to build CR’s brand to advance marketplace change in part by creating strategies that enable CR experts and executives to develop their social media profiles. In addition, this role is responsible for CR’s presence across third-party sites, including Wikipedia, LinkedIn, Glassdoor, Google Knowledge Graph, etc.
The Community Manager of Digital Communications must be adept at working in a highly matrixed organization as well as focusing on both immediate and long-term strategic needs. H/she will regularly seize on, or respond to, real-time opportunities to maximize impact and analyze quantitative and qualitative metrics to advance efforts.
This position is part of our new Digital Lab team – a group of tenacious journalists, privacy experts, product testers, technologists and policy analysts dedicated to shining a light on the data privacy and security issues that consumers increasingly face, as well as examining the broader topics of fair market competition, transparency, and consumer choice in today's marketplace. By scaling our capabilities and expertise for the digital era, Consumer Reports is expanding efforts to protect, educate, and empower consumers in our connected world while holding companies to higher standards.
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Responsible for leading the user experience efforts across platforms, developing creative solutions for business and consumer challenges.
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Responsible for the discovery and design execution of engaging, inspiring, and usable digital experiences. Collaborates with stakeholders and the UX team to develop user research, task flows, journey maps, wire frames, interactive layouts and graphics for web, tablet and mobile devices.
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We’re looking for a lab testing program manager who lives and breathes privacy. Our experts put thousands of products to the test each year in our 63 labs. These result in product ratings and also recommendations to manufacturers to make their products better.
With signifigant investment in our Digital Lab, we will begin incorporating privacy and data security scores for all of the connected product categories we test. We will also screen for problems with privacy policies and data security, which often results in discovering and disclosing vulnerabilities.
That’s where you come in. You will manage two project leaders who will manage time-bound projects to incorporate privacy and security tests for products ranging from TVs, to laptops, to fridges, to robotic vacuums. You will oversee all aspects of a wide range of product testing projects related to privacy and information security of network and Internet-connected consumer products (both hardware and software). You will own planning, development, deployment, support and successful delivery of all phases of assigned product testing work as part of an overarching marketplace change strategy. You’ll also have the opportunity to contribute to original investigative research with CR journalists and advocates.
This is a great career opportunity for a researcher or technologist interested in making a measurable impact on consumer privacy, cybersecurity, and the lived quality of IoT. You will solve a steady stream of interesting challenges, be exposed to the latest hardware and software from hundreds of manufacturers, and have the opportunity to take them apart, probe them, and increase public knowledge in a way that benefits millions of people.
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Join a multi-disciplinary team responsible for strategic planning, consumer insights, and launching new businesses at Consumer Reports. You should have a passion for informing new product development using consumer insights, demographic trends and competitor intelligence. If putting together data-driven strategies and finding innovative solutions to consumer problems motivates you, then read on...
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Forget spending your summer internship making coffee runs for your boss--our interns work with our amazing staff to help consumers make smarter choices--whether it’s the big stuff (student loan debt anyone?) or everyday choices at the supermarket. Spend the summer developing skills that will serve your career goals while engaging in work that promotes facts, science, and smart public policy.
As a Consumer Reports intern, you’ll stand with us as we stand alongside consumers. You’ll work with us as we empower consumers with the knowledge they need to make free, informed, confident choices in the face of a complex marketplace. It’s important work and it’s been our thing for more than 80 years.
To get this work done, we are an independent (we take no ads!), nonprofit, social enterprise dedicated to celebrating and supporting our driven and diverse team. We look forward to having you join us in our mission to create a fairer, safer, and healthier world for all consumers.
The fine print:
- Internships are available to current full-time undergraduate students entering their junior or senior year or graduate students with a GPA of 3.0 or higher.
- The program runs from June 3 2019 through August 16, 2018, with some flexibility to accommodate school schedules
- This is a paid internship, based on an hourly rate
- Internships are on-premises; we can not consider requests for remote positions
- We cannot pay any relocation or housing allowance
- Please specify in your application if you are seeking, and your school offers, academic credit for internships. Include the contact information for your academic Institution representative
- Internships are filled on a rolling basis. It is suggested that you apply as soon as possible
- Consumer Reports interns are considered trainees under the Fair Labor Standards Act of 1973
There’s more:
- A fully-equipped gym with classes and wellness programs
- A subsidized café, open for breakfast and lunch with options ranging from grain bowls to bacon cheeseburgers
- A half-basketball court for after work pick-up games
- We provide, on a first-come, first serve basis, free shuttle service from locations on West 96th Street (Manhattan) and 242nd Street (Bronx).
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Are you concerned that tech companies have too much power to shape people’s lives? That the most powerful business models today are based on extracting people's data without their understanding, consent or control? And that companies are not keeping pace with the emerging harms posed by their products and services? If you think we all deserve better and want to put your skills to work for the good guys, then we want you to help build our new Digital Lab.
For over 80 years, people have trusted Consumer Reports to advocate for their interests and help them make informed choices. Today, we're inviting you on new mission: to make sure there are rules for fair conduct in the digital marketplace, and that they’re set in consumers’ favor. To make sure people can live their lives without being forced to sacrifice their privacy. And to make sure people can trust that their devices and data are secure.
We're looking for technologists, activists, lawyers, economists and entrepreneurs who share our drive to build consumer power in the 21st century. With your help, we’ll lead a new movement to restore choice and control to our digital lives. Learn more at http://lab.cr.org.
The resident hacker will help bootstrap and scale up new initiatives for the Digital Lab. This is a great opportunity for a generalist hacker to play a leading role across all aspects of the Lab’s work: research, prototyping, advocacy, partnership development and strategy.
The ideal candidate knows their way around a command line, has an interesting Github profile and can sling a little Python—and also knows that the key to getting stuff done is effectively collaborating with people who have different communication styles.
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For over 80 years, people have trusted Consumer Reports to work for their interest and help them make informed decisions. Today, consumers are facing a whole new set of challenges in a digital marketplace where tech companies hold the power to shape people’s lives. Big tech companies are leveraging their size and reach to introduce business models that limit choice, avoid addressing the harms posed by their products and services, and use people’s data without their understanding, consent, or control.
If you think we all deserve better and want to help create a fairer digital marketplace, then we want you to join CR’s advocacy efforts as part of our new Digital Lab.
We’re looking for a lawyer, economist, or entrepreneur who has deep familiarly with the novel challenges of the digital marketplace, Big Tech and telecom companies, and an interest in putting consumers first. This new Senior Researcher will join the advocacy team to help create a digital marketplace where competition empowers consumers. They will leverage the resources of CR’s Digital Lab and their own expertise in tech industry business practices, competition law, the economics of competition and consumer welfare, or other relevant knowledge to help CR take on Big Tech.
At Consumer Reports, we're building a diverse workforce that reflects our society, embraces new ways of thinking, celebrates a wide breadth of experiences, and reflects all of the audiences we serve. Inclusion means valuing the uniqueness that each staff member brings by creating an environment where everyone is welcome. Our objective is simple: for all employees to feel supported so that they're set up for success.
