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This position serves as a key member of the HR Leadership Team and a strategic partner to senior leadership on Labor and Employee Relations matters. Determines strategic objectives and priorities. In partnership with the General Counsel’s office, provides expertise and guidance to senior leadership and HR business partners on complex and/or highly sensitive employee and labor relations issues. Negotiates collective bargaining agreements with labor union, and is the key contact on resolving grievances and arbitrations. Collaborates in the formulation and implementation of CR policy and long-range HR strategy, priorities and plans. Manages and interacts regularly with outside legal counsel on the resolution of labor/legal issues.
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Technology is moving so fast that new developments can be confusing for consumers to understand. Our writers and editors need to be more than just tech savvy—they need the writing talent and passion for reporting to connect our readers to the most important stories in tech in ways that are both engaging and accessible.
Writers and editors at Consumer Reports conceive and execute written stories for our print and digital platforms, and work in close partnership with our social, interactive, and video teams. Our content creators can draw on internal testing, survey, statistical, and other resources that are unique in journalism.
And armed with those resources along with old-fashioned reporting and writing skills, our writers and editors are charged with presenting the consumer angle on technology news, writing product reviews, and most of all creating top-quality service journalism that is fast, accurate, and creative.
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The Associate Director, Omni-Channel Marketing Operations will be responsible for driving the delivery of direct mail, email, SMS, app and website marketing campaign requirements, providing campaign management subject matter expertise and communicating project status updates to stakeholders. As a leader of our team of selection specialists, he/she will operate cross-functionally to ensure that campaign target audiences are built to align with desired business requirements, drive revenue, personalization, and hit target timelines. This individual will be responsible for building & improving standard processes, as well as recommending new selection strategies to further personalize our marketing across channels. This role reports to the Director of Consumer Strategy and Intelligence.
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Consumer Reports has spent the last 80 years advancing the rights of citizens, consumers, and families. We are unique in our role as a non-profit advocacy group, media venture, and large, national community. CR has passed key legislation, removed harmful products from the market, and held corporations to account. Through our top-10 magazine, large digital presence, comprehensive product testing, extensive policy expertise, and 7M+ community members, we fight for a safe, fair, and equitable market for everyone.
CR is at an exciting moment in our history. We are investing in our capacity to adapt to the challenges of the 21st century, digital market so that we can continue to achieve significant, measurable, and meaningful changes for American consumers. As the Director, Strategic Development, you’ll help secure the resources needed to drive our growth and innovation through the design and execution of large-scale capital, development, and fundraising campaigns.
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Responsible for overall management of web and mobile assigned projects of an Agile team responsible for designing and building software components for the delivery of web applications to millions of Consumer Reports users. Including coordination across departments/divisions, status monitoring and reporting, and stability of these web and mobile projects.
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The Engineer/Analyst will support CR's work to increase the consumer voice and consumer-focused analysis in policy, corporate engagement, and media efforts around safety issues related to cars and the more than 15,000 types of products consumers use every day. This position will cover current and future new car safety design and technology (including self-driving and all other levels of automation), car and product defects, and the safety design of furniture, generators, children’s products, toys, and much more. The Engineer/Analyst can be located in our Washington, D.C.; Yonkers, NY; or San Francisco, CA office.
At Consumer Reports, we’re building a diverse workforce that reflects our society, embraces new ways of thinking, celebrates a wide breadth of experiences, and reflects all of the audiences we serve. Inclusion means valuing the uniqueness that each staff member brings by creating an environment where everyone is welcome. Our objective is simple: for all employees to feel supported so that they’re set up for success.
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The Engineer/Analyst will support CR's work to increase the consumer voice and consumer-focused analysis in policy, corporate engagement, and media efforts around safety issues related to cars and the more than 15,000 types of products consumers use every day. This position will cover current and future new car safety design and technology (including self-driving and all other levels of automation), car and product defects, and the safety design of furniture, generators, children’s products, toys, and much more. The Engineer/Analyst can be located in our Washington, D.C.; Yonkers, NY; or San Francisco, CA office.
At Consumer Reports, we’re building a diverse workforce that reflects our society, embraces new ways of thinking, celebrates a wide breadth of experiences, and reflects all of the audiences we serve. Inclusion means valuing the uniqueness that each staff member brings by creating an environment where everyone is welcome. Our objective is simple: for all employees to feel supported so that they’re set up for success.
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Do you have the ability to glean insights from data and understand the story behind the numbers? In this role, you'll be a part of the team that works directly with our B2B customers- helping them to use our data and insights to drive great decisions and create a safer marketplace.
The data intelligence program brings in critical revenue to support CR’s mission-oriented work while simultaneously driving upstream market impact to improve product safety, reliability, and innovation for consumers. The Account Manager will support CR’s relationships with data intelligence program clients providing analytical support, as well as enabling the account team to provide best-in-class service to CRDI’s manufacturer and policy partners.
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The Customer Experience Specialist is responsible for liaising with our internal CR teams and Member Support agents to support new initiatives, improve efficiencies as well as the overall customer experience. The Customer Experience Specialist will work with internal partners to develop and review metrics to use as a tool to change and improve products and processes in an effort to improve the customer experience as well as examine trends in product issues and customer complaints.
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This role executes day-to-day public relations activities to help drive awareness of and build affinity for CR and its expertise among new generations and diverse audiences. A core member of the communications team, this individual is responsible for expanding and engaging audiences to maximize marketplace impact, leveraging key advocacy initiatives, amplifying CR content, and publicizing products and expertise. The Communications Specialist works closely with colleagues across the organization in editorial, research and testing, advocacy, and communications.
