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The manager is responsible for creating and implementing strategies to identify and engage consumers and drive measurable actions through digital campaigns including email, alerts, site content, and other digital opportunities.
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The Social Media Manager is responsible for implementing CR’s social media strategy. Working in conjunction with the Director, Social Media, the manager will develop and implement tactical plans to support the strategy, including programming content to maximize its performance on key social media platforms, creating programs that generate traffic back to our sites, incite conversation and engagement, and grow community. The Social Media Manager will also work with internal departments to create social content, make branded content more socially relevant, distribute content across social networks, and raise awareness of Consumer Reports and the issues that it cares about in social channels. The Social Media Manager serves as an ambassador for CR and its associated brands in social channels. The Social Media Manager will regularly analyze quantitative and qualitative metrics and report back to the Director and the organization at large.
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A creative content developer conceiving of and executing a range of digital and broadcast visual work for Consumer Reports Video.
Please include a link to your reel on your resume or cover letter.
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The Manager, Consumer Data Platform will work with external vendors and cross-functional teams to maintain, enhance and ensure the quality of Consumer Report’s Customer Data Hub (CDH). The individual will need to collaborate with marketing, IT, data security, legal, finance and other internal groups as necessary.
The Manager will lead the CDH Platform team to ensure that all CDH Platform data is accurate and up to date via robust audit procedures and processes and management of external vendors and internal partners. The ideal candidate for this position is one with a proven history in marketing and vendor management and who has successfully managed externally hosted CRM and marketing database systems. This position requires hands-on experience in coordinating the creation, maintenance and utilization of the marketing/CRM databases as well as effectively socializing marketing database/CRM best practices.
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Technology is moving so fast that new developments can be confusing for consumers to understand. Our writers and editors need to be more than just tech savvy—they need the writing talent and passion for reporting to connect our readers to the most important stories in tech in ways that are both engaging and accessible.
Writers and editors at Consumer Reports conceive and execute written stories for our print and digital platforms, and work in close partnership with our social, interactive, and video teams. Our content creators can draw on internal testing, survey, statistical, and other resources that are unique in journalism.
And armed with those resources along with old-fashioned reporting and writing skills, our writers and editors are charged with presenting the consumer angle on technology news, writing product reviews, and most of all creating top-quality service journalism that is fast, accurate, and creative.
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The Associate Director, Omni-Channel Marketing Operations will be responsible for driving the delivery of direct mail, email, SMS, app and website marketing campaign requirements, providing campaign management subject matter expertise and communicating project status updates to stakeholders.
As a leader of our team of selection specialists, he/she will operate cross-functionally to ensure that campaign target audiences are built to align with desired business requirements, drive revenue, personalization, and hit target timelines. This individual will be responsible for building & improving standard processes, as well as recommending new selection strategies to further personalize our marketing across channels. This role reports to the Director of Consumer Strategy and Intelligence.
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Consumer Reports has spent the last 80 years advancing the rights of citizens, consumers, and families. We are unique in our role as a non-profit advocacy group, media venture, and large, national community. CR has passed key legislation, removed harmful products from the market, and held corporations to account. Through our top-10 magazine, large digital presence, comprehensive product testing, extensive policy expertise, and 7M+ community members, we fight for a safe, fair, and equitable market for everyone.
CR is at an exciting moment in our history. We are investing in our capacity to adapt to the challenges of the 21st century, digital market so that we can continue to achieve significant, measurable, and meaningful changes for American consumers. As the Director, Strategic Development, you’ll help secure the resources needed to drive our growth and innovation through the design and execution of large-scale capital, development, and fundraising campaigns.
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Responsible for overall management of web and mobile assigned projects of an Agile team responsible for designing and building software components for the delivery of web applications to millions of Consumer Reports users. Including coordination across departments/divisions, status monitoring and reporting, and stability of these web and mobile projects.
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Do you have the ability to glean insights from data and understand the story behind the numbers? In this role, you'll be a part of the team that works directly with our B2B customers- helping them to use our data and insights to drive great decisions and create a safer marketplace.
The data intelligence program brings in critical revenue to support CR’s mission-oriented work while simultaneously driving upstream market impact to improve product safety, reliability, and innovation for consumers. The Account Manager will support CR’s relationships with data intelligence program clients providing analytical support, as well as enabling the account team to provide best-in-class service to CRDI’s manufacturer and policy partners.
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This role will provide communications expertise and create programs and deliverables to drive employee engagement, inspiration and alignment. CR is in the middle of an ambitious transformation to deliver its historic mission in exciting new ways, including helping employees play a critical role in creating the CR of the future.
To do so, the organization is seeking a communications expert to develop and deliver communications programs that: increase employee engagement and commitment to CR; help employees tell the CR brand story; drive employee use of and value from internal communications platforms to support a collaborative culture; and drive the acceleration and adoption of various organizational initiatives. The role requires superior writing skills, in depth knowledge and experience of social media channels as an employee engagement tool, and someone who has keen interest in the evolving communications landscape and how to utilize the latest communications tools, tactics, and messaging.
