Consumer Reports, Inc.

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Job Locations US-NY-Yonkers | US-CT-Colchester | US-CA-San Francisco
How You’ll Make an Impact:   Your product marketing experience plus your critical thinking and ability to understand and combine information from uniquely different data sources will allow you to understand the dynamics and drivers for consumer purchases in your category.  You will create the ideal model selection criteria for your product categories rooted in both hard and soft data we may have access to.  Your work will include identifying data sources and industry contacts to ensure that the models you identify for testing are “front of mind” for consumers.  You will work with the testing and editorial teams to ensure they are aware of industry trends and consumer purchasing patterns.   - You will select models for testing in various product categories, utilizing data from a variety of information resources (internal and external). - You will identify product models that have “buzz” or will otherwise be of particular interest to consumers. - You will gain understanding of the market landscape and new product introductions in new and established product categories. - You will utilize available analytic tools to determine search trends such as seasonality, key segments and features, key brands, popular models and other search terms pertinent to a particular category. - You will map out a schedule of model introductions to facilitate resource planning for assigned product categories. - You will engage with product manufacturers and monitor industry announcements to understand future product plans. - You will monitor the retail landscape with respect to shifts in market share, promotional behavior, price points, and product assortment. - You will populate and maintain the model database including model pricing and availability data for tested products; establish a regular schedule for pricing and availability maintenance. - You will review articles prior to publishing for accuracy. - You will work with stakeholders to assess opportunities in new product categories.
ID
5163
Category
Data and Insights
Job Locations US-NY-Yonkers
How You’ll Make an Impact:   Your engineering experience plus your critical thinking, problem-solving and technical knowledge will support our product testing labs. You will work with National Instruments hardware and software to automate product testing processes and data collection, and additionally maintain current systems through calibration and troubleshooting failures. This will include specifying the appropriate sensors needed, development of custom software, identifying root causes of failures, and the ability to design custom test fixtures.  - You will plan, coordinate and install data acquisition systems. - You will support maintenance and calibration of laboratory equipment. - You will design and help to build test equipment and develop methods to accomplish goals defined by test protocols as required. - You will evaluate and recommend improvements to existing test procedure. - You will create data collection and analysis tools in Appian, Excel, and LabVIEW. - You will develop new test protocols and ensure proper documentation. - You will ensure that test data meets established standards for accuracy, repeatability, reproducibility and dependability. - You will research new test procedures, and evaluate and recommend improvements to existing test procedures. - You will be first in line to address testing issues that need immediate attention by employing temporary counter measures followed by permanent solutions if required - Support consumer product testing as needed.
ID
5161
Category
Research, Testing and Development
Job Locations US-NY-Yonkers
How You’ll Make an Impact:   Your engineering experience plus your critical thinking, problem-solving and technical knowledge will support our product testing labs. You will work with National Instruments hardware and software to automate product testing processes and data collection, and additionally maintain current systems through calibration and troubleshooting failures. This will include specifying the appropriate sensors needed, development of custom software, identifying root causes of failures, and the ability to design custom test fixtures.  - You will plan, coordinate and install data acquisition systems. - You will support maintenance and calibration of laboratory equipment. - You will design and help to build test equipment and develop methods to accomplish goals defined by test protocols as required. - You will evaluate and recommend improvements to existing test procedure. - You will create data collection and analysis tools in Appian, Excel, and LabVIEW. - You will develop new test protocols and ensure proper documentation. - You will ensure that test data meets established standards for accuracy, repeatability, reproducibility and dependability. - You will research new test procedures, and evaluate and recommend improvements to existing test procedures. - You will be first in line to address testing issues that need immediate attention by employing temporary counter measures followed by permanent solutions if required - Support consumer product testing as needed.
ID
5124
Category
Research, Testing and Development
Job Locations US-NY-Yonkers
How You’ll Make An Impact:   In addition to making purchases on behalf of CR, the Acquisition Agent serves as the organization’s primary source of information as to product availability, ensuring our market analysts and writers have up to date on product placement in the marketplace.     In this position, you will be responsible for adhering to the scheduled purchasing of approximately 4-5 products per week, primarily in the small appliance category.  As one of the product “experts” in your category, you may even have the opportunity to assist our technicians, on a as needed basis, with product testing. 
ID
5126
Category
Research, Testing and Development
Job Locations US-CT-Colchester
How You'll Make An Impact:   The extensive testing and exhaustive feedback that CR’s auto testers share is critical information that consumers rely on before they decide which vehicle to purchase. Auto manufacturers are listening as well, using findings from our data, testing and research to influence the safety and usability features included in the cars and trucks they build.   Your expertise in Human Factors, design, usability and ergonomics will play a huge part in how we test, capture and record this influential data.  In this position, you’ll coordinate and participate in the hands-on testing and reporting of findings for nearly 100 production and concept level vehicles each year.  You will also support the Cars testing team by providing market data, automotive retail trends and insights to be integrated into content,  assisting in the purchasing of new test vehicles and tracking how each test vehicle is delivered and ensuring that data concerning running changes, specifications, crash test results and pricing are accurate  in the CR database. You may also be asked to be a CR expert at industry events, in press interviews or on our podcast.
ID
5139
Category
Research, Testing and Development
Job Locations US-NY-Yonkers
How You'll Make An Impact:   Our test results and recommendations help consumers make critical and informed buying decisions.  Sometimes they even encourage individual companies to improve their competitive advantage by meeting CR’s test standards in their own QA departments.   Following documented test processes and procedures and under the supervision of Senior Test Technicians you will prepare and conduct tests, assuring that the test data meets established standards for accuracy, repeatability, and dependability.  Your responsibilities can include reviewing the data and approaches used by your colleagues and as needed, preparing, maintaining and calibrating our testing devices and equipment.     
ID
5132
Category
Research, Testing and Development
Job Locations US-NY-NY | US
How You'll Make An Impact:   You’ll play a leadership role in helping CR fuel change and innovation in the marketplace by helping us expand our reach and impact for consumers.    Working closely with internal stakeholders to understand our current data sources and methods and pinpoint critical analytics gaps, you will develop a strategic plan focused on identifying external data sources. You’ll research and explore opportunities in both the public and private sector, executing acquisition contracts and processes that meet CR’s data governance, digital rights, and privacy best practices.
ID
5138
Category
Research, Survey and Statistics
Job Locations US-NY-Yonkers
How You'll Make An Impact:   Our test results and recommendations help consumers make critical and informed buying decisions.  Sometimes they even encourage individual companies to improve their competitive advantage by meeting CR’s test standards in their own QA departments.    As a Senior Product Test Technician, Electronics you’ll test products according to documented and established processes. This includes checking, calculating and recording your findings while checking for anomalies in data and performance.  Your responsibilities will include reviewing the data and approaches used by your colleagues and as needed, preparing, maintaining and calibrating our testing devices and equipment.  When we test new products or categories, your category expertise will help us develop new methodologies and test protocols.
ID
5131
Category
Research, Testing and Development
Job Locations US-NY-Yonkers
How You’ll Make an Impact:   Use your cyber security skills and experience to have a positive impact on world-class manufacturers of IoT products and in improving all consumer’s privacy, safety and security.  Work closely with Consumer Reports Content and Advocacy groups to ensure key findings are disseminated and have an impact to drive public government policies.  Collaborate and leverage work with external organizations and standards bodies to have a broad, long-lasting impact.   - You will plan, coordinate and oversee test projects. - You will implement testing protocols and ensures proper implementation, knowledge of test methodologies, equipment and protocols. - You will ensure that test data meets established standards for accuracy, repeatability, reproducibility and dependability. - You will design and help to build test equipment and develops methods to accomplish goals defined by test protocols as required.  - You will prepare preliminary test project protocols. - You will evaluate and recommend improvements to existing test procedures. - You will actively participate as a member of a product testing and content team, conferring with other team members as necessary to ensure objectives for quality and timeliness are met. - You will ensure the quality of test projects and strive for continuous quality improvement by celebrating successes and reducing errors. - You will ensure maintenance and calibration of lab equipment. - You will ensure ratings are delivered accurately and within established deadlines. - You will interact with manufacturers and retailers as necessary.
ID
5094
Category
Research, Testing and Development
Job Locations US-NY-Yonkers
How You'll Make an Impact: - You will develop and oversee overall testing strategy for digital financial services, including prioritization of product categories, protocols, methodologies, and work plan. - You will lead category evaluations of digital financial services, including new and emerging services like money management apps, mortgage and personal loan apps, financial planning apps, retail investing apps, cryptocurrency wallets and exchanges, next-generation loyalty and rewards programs, and more. - You will document criteria and test procedures; work with CR researchers and technicians to collect and synthesize data, ensuring that data meets standards for accuracy, repeatability, reproducibility and dependability. - You will collaborate across CR on ways to compare information and report out these services, and participate in the development of dissemination strategies to make our findings useful and relevant for consumers, regulators, legislators, and the companies themselves. - You will build capacity and expertise on digital finance and the future of money, as part of an emerging “community of practice” at CR.
ID
5082
Category
Research, Testing and Development