Job Listings

CR uses rigorous research, consumer insights, journalism, and policy expertise to inform purchase decisions, improve the products and services that businesses deliver, and drive regulatory and fair competitive practices. Play a critical role in our advocacy work by making sure that companies prioritize safety, fairness, and honesty; by working to establish strong pro-consumer policies and protections; and by listening to people and empowering them to raise their voices to create change.  

This is a key design role in the print department of Consumer Reports. You will be directly involved with shaping the new brand vision of the organization through the magazine pages. You will be working on feature stories and front of book pages.   Please include a link to your portfolio with your application.  

Consumer Reports is seeking a Program Manager to be a part of our exciting new Digital Lab initiative!  In this role you will manage organizational projects and oversee the work of CR’s Digital Lab with a key focus on aligning deliverables with overarching strategy, managing budgets, ensuring deadlines are met, and coordinating the activities of multiple workstreams. 

Forget spending your internship making coffee runs for your boss--our interns work with our amazing staff to help consumers make smarter choices--whether it’s some of the largest policy debates of the day (e.g., consumer privacy, net neutrality, sustainability, or self-driving cars) or everyday choices at the supermarket. Spend the summer developing skills that will serve your career goals while engaging in work that promotes facts, science, and smart public policy.   As a Consumer Reports intern, you’ll stand with us as we stand alongside consumers.  You’ll work with us as we empower consumers with the knowledge they need to make free, informed, confident choices in the face of a complex marketplace.  It’s important work and it’s been our thing for more than 80 years.   To get this work done, we are an independent (we take no ads!), nonprofit, social enterprise dedicated to celebrating and supporting our driven and diverse team. We look forward to having you join us in our mission to create a fairer, safer, and healthier world for all consumers.   The fine print:   Internships are available to current full-time law and master degree students with a GPA of 3.0 or higher.     - The program runs for 12 weeks between June and August of 2020, with some flexibility to accommodate school schedules - This is a paid internship, based on an hourly rate - Internships are on-premises in our Washington D.C. office; we cannot consider requests for remote positions - We cannot pay any relocation or housing allowance - Please specify in your application if you are seeking, and your school offers, academic credit for internships. Include the contact information for your academic Institution representative - Also specify if you have particular interest or expertise in one of the issue areas (financial services, telecommunications, etc.) listed below, as you may be assigned to a particular policy expert - Internships are filled on a rolling basis. It is suggested that you apply as soon as possible - Consumer Reports interns are considered trainees under the Fair Labor Standards Act of 1973  

Consumer Reports (CR) is an iconic institution in the middle of an ambitious transformation to deliver its historic mission in exciting new ways, including helping employees play a critical role in creating the CR of the future.    To do so, the organization is seeking a communications expert to develop and deliver communications programs that increase employee engagement and commitment to CR, help employees tell the CR brand story, drive employee use of and value from internal communications platforms to support a collaborative culture, and drive the acceleration and adoption of various organizational initiatives.    The role requires superior writing skills, in depth knowledge and experience with social media channels as an employee engagement tool, and someone who has keen interest in the evolving communications landscape and how to utilize the latest communications tools, tactics, and messaging.

For more than 80 years, people have trusted Consumer Reports to work for their interests and help them make informed decisions. The advocacy division of Consumer Reports directs our efforts to secure strong pro-consumer policies and practices in government and across industries. We have won important victories for consumers to ensure that the cars, food, and other products we buy are safe, raise the standards for financial services, and improve health and well-being.   Today, consumers are facing a whole new set of challenges in a digital marketplace where tech companies hold the power to shape people's lives. Big tech companies are leveraging their size and reach to introduce business models that limit choice, avoid addressing the harms posed by their products and services, and use people's data without their understanding, consent, or control.   We work directly with our 1 million-plus activists for strong consumer protection laws in Congress and the states and to expose corporations that do wrong by their customers—and to encourage companies that are heading in the right direction.    Consumers help us identify the biggest problems and challenges in the marketplace so that we can put our experts on the case. We think about what a better system would look like and who could make the key changes to get us all there. And, we launch campaigns to raise consumer voices – together with consumers, we get results.     We're looking for an advocate who has an interest in putting consumers first and is familiar with the novel challenges posed by large platforms including Big Tech and telecom companies in the digital marketplace. The new Policy Fellow will join the advocacy team to help identify, develop and support policies that increase platform accountability, empower consumers, and rein in the worst practices of Big Tech and telecom companies that hurt consumers.    At Consumer Reports, we're building a diverse workforce that reflects our society, embraces new ways of thinking, celebrates a wide breadth of experiences, and reflects all of the audiences we serve. Inclusion means valuing the uniqueness that each staff member brings by creating an environment where everyone is welcome. Our objective is simple: for all employees to feel supported so that they're set up for success.   A cover letter is required with resume submission.   This is a two year grant-funded assignment with possibility of renewal.

The Front End Software Engineer is a key member of the Agile team responsible for designing and building software components for the delivery of web applications to millions of Consumer Reports users. This role involves working hand-in-hand with business units to build state of the art scalable and robust web applications that are consumer centric. Our development environments leverage PHP, Laravel, ReactJS, Redux, CSS, NodeJS, Java, Spring framework, multi-threading and modern web technologies, JavaScript libraries, AJAX, JSON, HTML5/CSS3, Sass and responsive design. Our content management needs are met both by WordPress and a commercial CMS.

The Senior Database Analyst is a key member of the Customer Data Hub team reporting to the Associate Director, Customer Data Platform. Responsible for the ongoing maintenance, auditing and troubleshooting of the Customer Data Hub. Other responsibilities include performing UAT on system changes, writing/updating documentation and writing technical requirements for Customer Data Hub enhancements in support of new business processes and marketing programs. Develop and program new summarized derived data based on existing detail level data to support the on-going needs of the analytics, campaign selection, and other teams.

Consumer Reports is looking for a new Test Project Leader! Our Project Leaders oversee testing projects, ensure that testing protocols and procedures are followed, and develop methodologies to meet testing objectives.

Responsible for safety and security of all staff and visitors. Oversees contract security staff and evening maintenance operations. Monitors the ongoing effectiveness of all facility security and related operations. Work hours for this position are 2PM-10PM.